Abstract
The use of e-commerce is growing daily all over the world. Risk perception and e-commerce management are enhanced by technological advancements. Review analysis examines how risk management and perception have evolved in ecommerce. The bibliometric analysis of the study used Scopus metadata from 1995 to 2023. The meta-data retrieval procedure takes into account the inclusion and exclusion procedures. This study investigated a literature progress status, identified the leading contributor to the production of literature. In addition, review investigation can observe cluster analysis based on keyword occurrences using VosViewer. An annual review of research output from 2004 shows a significant rise, with substantial peaks in 2010 and 2011, suggesting rising concerns and complexity regarding ecommerce threats. The overall trend, driven by evolving digital transaction challenges, demonstrates a consistent academic interest in the subject, notwithstanding changes. The study includes geographical research productivity, regional perspectives, key sources, and many aspects of e-commerce risk management. With emerging economies like Brazil and Indonesia gaining traction, a geographical analysis finds China as the largest donor, followed by the United States, Taiwan, the United Kingdom, and India. Well-known conferences and publications are valuable resources. The paper identifies seven topic clusters, respective of supply-chain risk, consumer trust, behavioural intentions, service quality, new trends, privacy concerns, and technological adoption. Dealing with these gaps will assist in defining ecommerce risks and guiding policies aimed at increasing consumer trust and digital transaction security. These results highlight research gaps, supported theories, and scholarly research problems.
Keywords: Bibliometric Review, Cluster Analysis, E-Commerce, Future Directions, Risk Perception and Management, Theoretical Insights.