Abstract
Organisational culture (OC) plays a significant role in shaping employee attitudes, engagement, and overall effectiveness. However, limited empirical evidence explores how demographic factors, such as age and gender, influence employees’ perceptions of organisational culture. This study reveals age and gender-based differences in organisational culture among employees from leading Indian-origin IT services companies in Bengaluru. Grounded in the Denison Organizational Culture Model, the study examines four key dimensions: involvement, consistency, adaptability, and mission. Data were collected from employees using a structured questionnaire, and statistical analyses, including ANOVA and Z-tests, were applied to examine differences in cultural perceptions. The results indicated that overall organisational culture scores did not differ significantly among age or gender groups. Specific dimensions, such as capability development, core values, agreement, and vision, exhibited significant age-related differences, with younger employees (20–30 years) perceiving a stronger culture than those in the 31–40 age group. No significant gender-based differences were observed across any dimension. These findings demonstrate the importance of demographic responsiveness in shaping inclusive organisational practices. The study contributes to organisational behaviour literature and offers practical implications for HR managers and leaders seeking to develop employee engagement and cultural alignment in the IT services sector.
Keywords: Age, Denison Model, Employee Engagement, Gender, IT Services, Organisational Culture.