Abstract
This study validated the parental satisfaction scale which was created based on the Accreditation Standard for Quality School Governance Framework formed by the National Accreditation Board for Education and Training (NABET) and then assessed parental satisfaction with school governance practices in Adarsha Vidyalayas of Assam, India. Items were created following NABET’s manual, content validity assessment [CVI ≥ 0.83] with six experts from various Universities, and pretesting with 30 parents followed by pilot testing. In next step, 372 parents from 14 Adarsha Vidyalayas across four regions of Assam’s educationally backward blocks were taken as the sample. Psychometric validation included Exploratory Factor Analysis, Confirmatory Factor Analysis, reliability as well as validity assessments. The regional variations of the state were analysed via Welch’s ANOVA. The validated 12-item Parent Agreement Scale had excellent psychometric qualities, characterised by a three-factor structure: Context of School, Governance Leadership and Administration, and Physical Infrastructure and Support Facilities. The scale showed superior reliability [Cronbach’s α > 0.85, CR > 0.85], strong convergent validity [AVE > 0.50], and confirmed discriminant validity. CFA demonstrated excellent model fit [CFI = 0.988, TLI =0.985, RMSEA = 0.0409]. Hypothesis testing indicated that there is no significant regional disparities in total parental satisfaction [F(3, 73.7) = 0.812, p = 0.491], implying uniform governance quality across various divisions of Assam, India. The validated instrument provides educational administrators and policymakers with a reliable tool for monitoring governance effectiveness from parental perspectives, supporting evidence-based quality assurance processes.
Keywords: Educational Quality Assurance, NABET Standards, Parental Satisfaction, Scale Validation, School Governance.