MSME Sentiments Towards GST in India: A Cross-sectional Qualitative Analysis from Karnataka State

Abstract
India’s Goods and Services Tax (GST) was formulated to provide clarity to the abstract nature of the tax system in India. However, its effect on micro, small, and medium enterprises (MSMEs) and their advisers Chartered Accountants (CAs) is under researched and uneven. With the MSMEs being the backbone of the economy, and the legal and digital complexities needed to address compliance gap, CAs are tasked with navigating/ deskilling these CAs to explain emerging compliance regimes and guides. This study attempts to fill in the gap. Stakeholder sentiments were captured through qualitative interviews with 24 CAs and 20 entrepreneurs of MSMEs in the state of Karnataka, done between November 2024 and March 2025. The researcher utilized the NVivo software for manual coding and sentiment analysis. This research systematically divides these sentiments with respect to ease of compliance and digital accessibility and the financial burden. Results indicate a huge gap, with CAs being negative with requests to explain the niggling issues of delays in refunds, errors in invoice matching and increasing administrative burden. Due to this registration, liquidity, and digital, CAs are optimistic about the GST and the prospects of easy inter-state trade. The study posits that while GST serves to enhance transparency, it also simultaneously serves to hinder compliance and therefore identifies a need for reforms such as AI based reconciliation tools, compliance clinics, digital literacy, and simplification of tax processes to improve the MSME ecosystem and foster more inclusivity and efficiency.
Keywords: CMOS, High Frequency, Low Phase Noise, Varactor-based VCO, X-band.

Author(s): Rajeshkumar V*, Sunil MP
Volume: 7 Issue: 3 Pages: 01-18
DOI: https://doi.org/10.47857/irjms.2026.v07i03.09143