Digital Transformation in Rural Governance: TAM Analysis of E-Government Adoption in Indonesia

Abstract
The implementation of e-government in rural regions of developing nations encounters unique challenges, especially in environments where conventional governance frameworks continue to dominate. This research investigates the determinants affecting the adoption of e-government in Nagari Batipuah Ateh, a rural community in West Sumatra, Indonesia, emphasizing the execution of the Electronic-Based Government System (SPBE). This study utilizes an extended Technology Acceptance Model (TAM) to determine the primary factors influencing e-government acceptance and utilization in the Nagari Batipuah Ateh community. A quantitative, cross-sectional design was employed to gather data from 62 residents of Nagari Batipuah Ateh, utilizing a questionnaire that assessed seven constructs of the Technology Acceptance Model (TAM). The multiple regression analysis results demonstrated that perceived usefulness (β = 0.41, p < 0.001) and perceived compatibility (β = 0.29, p < 0.001) significantly influenced attitudes toward usage, whereas social influence (β = 0.18, p < 0.05) impacted behavioral intention to use. Behavioral Intention to Use significantly predicted Actual System Use (β = 0.74, p < 0.001). The research indicated favorable perceptions of the SPBE, reflected in high mean scores for Behavioral Intention to Use (4.31 out of 5) and Attitude Toward Using (4.23 out of 5). The Perceived Ease of Use score was the lowest at 3.21 out of 5, suggesting potential usability challenges. The findings underscore the necessity of illustrating concrete advantages, ensuring cultural alignment, and utilizing social influence to facilitate e-government adoption in rural areas. Keywords: Digital Transformation, E-Government, Technology Acceptance Model, Rural Areas.

Author(s): Yuhefizar*, Raemon Syaljumairi, Ervan Asri, Sarmiadi, Ronal Watrianthos
Volume: 6 Issue: 2 Pages: 183-195
DOI: https://doi.org/10.47857/irjms.2025.v06i02.03916