Innovative Human Resource Management Practices in the Healthcare Sector during Times of Uncertainty: A Systematic Review

With the sudden emergence of crisis scenarios like COVID-19, global healthcare systems are now undergoing disruption, uncertainty, and complexity. Health service providers are refocussing their interest on framing various alternative human resource strategies to ensure continuity of business and deliver high quality patient care. A comprehensive review of the existing literature might aid in the creation of innovative strategies and enhance their understanding in crisis handling. By using titles, keywords, and abstracts, the current research paper evaluates peerreviewed literature available in the Scopus database. An extensive, systematic literature search was carried out and the study comprised the articles that best met the criteria. Following this, bibliometric analysis was done using VOS Viewer to create theme clusters. Notable patterns and themes from the literatures obtained for the purpose of this study are revealed through the network map construction process employing bibliographic coupling and co-citation analysis. Our study provides an in-depth agenda for future researchers based on the results that we draw.