Abstract
This study investigated the influence of Total Quality Management (TQM) and Technological, Pedagogical, and Content Knowledge (TPACK) on technological leadership and institutional performance of the State Universities and Colleges (SUCs) in the Philippines’ National Capital Region (NCR). Data was collected in the second quarter of 2022 through a survey of faculty and educational leaders across seven NCR SUC campuses. The research aimed to understand how these factors contribute to improve service and outcomes within the institutions. The findings revealed that TQM and TPACK are significant predictors of technological leadership performance in NCR SUCs. This suggests that universities that prioritize TQM principles and foster strong TPACK among their faculty are more likely to exhibit effective technological leadership. Furthermore, the study indicated a direct link between TQM practices and overall institutional performance, as measured by Performance-Based Bonus (PBB) indicators. While SUC E demonstrated strong performance, SUC A struggled to meet targets, highlighting the impact of TQM implementation. These results emphasize the importance of TQM in achieving institutional goals and ensuring sustainability. To maximize PBB outcomes and drive continuous improvement, university management should focus on the various dimensions of TQM. This includes fostering a culture of quality, empowering employees, and promoting data-driven decisionmaking. By prioritizing both TQM and TPACK, SUCs can enhance their technological leadership, improve institutional performance, and ultimately provide better service to their stakeholders.
Keywords: Educational Leaders, Performance-Based Bonus, State Universities and Colleges, Technological Leadership, Technological Pedagogical Content Knowledge, Total Quality Management.