Quiet Quitting: Impact of Performance and Well-Being

Abstract
This study examines the impact of Employee Well-Being on Employee Performance and Quiet Quitting in the IT sector in India, focusing on the mediating role of Employee Performance and the moderating role of gender. Data from 282 IT employees in India is analysed, using Partial Least Squares Structural Equation Modelling (PLS-SEM). Results reveal that Employee Well-Being significantly enhances Employee Performance and reduces Quiet Quitting. Employee Performance does not mediate the Employee Well-Being and Quiet Quitting relationship, indicating that Employee WellBeing directly influences Quiet Quitting rather than through Employee Performance. Gender moderates the Employee Well-Being–Employee Performance link, with males benefiting more from Employee Well-Being improvements and being less likely to engage in Quiet Quitting. Gender does not significantly affect how Employee Well-Being or performance influences Quiet Quitting. These findings are helpful, but they mostly apply to IT employees in big cities. So, they may not fit all work settings. Future research could explore longitudinal effects, organisational culture, and technology-driven engagement strategies. Organisations should focus on mental health support, flexible work arrangements, and fostering a supportive workplace culture to sustain employee productivity. The study is grounded in JD-R Theory, which explains how job demands and resources affect well-being, performance, and Quiet Quitting. This study contributes to the literature by addressing gaps in understanding how Employee Well-Being, Employee Performance, and gender interact to influence Quiet Quitting in the IT sector in India.
Keywords: Employee Performance, Employee Well-Being, Gender Moderation, Quiet Quitting.

Author(s): Swarn Priya, Rimjhim Jha*, Narendra Singh Chaudhary
Volume: 6 Issue: 2 Pages: 1181-1195
DOI: https://doi.org/10.47857/irjms.2025.v06i02.03821